This Autumn, BT is starting to phase out analog landline telephone networks, replacing them with a digital system.
While this is a step in the right direction to better connect the UK, there are those who aren't set up and ready for this change. Already, many of my constituents have contacted me, worried about what this change means for them.
Already, BT have identified customers who should not be changed over. These include:
- Customers with medical issues/a healthcare pendant
- Customers who are reliant on their landline
- Customers with poor, patchy or no mobile phone signal
- Customers who have disclosed any further additional needs
For instance, in the event of a power cut, the new system would render landlines obsolete. Customers would therefore need mobile phone connections to report.
I'm concerned that, while BT have collected data on the requirements of their customers, this data is either incomplete or outdated. I therefore urge all of my constituents who fear they will be adversely affected by this change to complete my survey.
Alternatively, if you know of someone who will be affected but unable to complete my survey, please urge them to contact me via:
☎️ 01900 876189
📫 Mark Jenkinson MP, 104 Senhouse Street, Maryport, CA15 6BS